Sheraton Imperial Hotel - Kuala Lumpur

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Sheraton Imperial Hotel - Kuala Lumpur

Free Wi-Fi

Free Wi-Fi in rooms

Parking

MYR 8.50 per day

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

24-hour business center

Food/ Drinks

Poolside snack bar

A la carte restaurant

Cafe

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

Sheraton Imperial is a 38-story hotel in a leisure area of Kuala Lumpur at a close proximity to National Monument, Railway Station and Administration Building and Sze Ya Temple offering exquisite rooms with a panoramic view over the city. The comfortable hotel is set in a colonial building in the middle of Kuala Lumpur.

The property is set in Mid Valley in Kuala Lumpur that provides fast access to banks, corporations and convention centers as well as monuments, a mosque and a museum. The center of Kuala Lumpur is 3 km away from the venue.

Guests will find a market, a mall and shops within minutes of the hotel.

Sheraton Imperial Hotel is within a 20-minute drive to Sultan Abdul Aziz Shah airport.

Rooms

Sheraton Imperial Hotel offers 385 guestrooms appointed with an in-room safe, flat-screen TV, wireless internet, ironing facilities and soundproof windows with all the sights of Kuala Lumpur within easy access. Guestrooms are outfitted with an elegant interior.

Eat & Drink

Dishes of Italian cuisine are served in the poolside restaurant. Refreshing drinks are offered in the coffee bar. Serving a wide range of dishes, Celestial Court and Restoran Buharry can be reached within 5 minutes’ walk.

A buffet breakfast is served at the price of MYR 70 per person per night. 

Services

Guests can take advantage of allergy-free rooms, a souvenir shop and a safe deposit box.

Relax

Entertainment options, including animation and live music, are available on site. For active guests fitness classes and a gym are provided.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

public parking is possible at a location nearby at MYR 8.50 per day.

Year renovated:   2007.  Number of floors:   38.  Number of rooms:   385.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Paid parking
  • Free safe at reception
  • 24-hour check-in
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in
  • Early check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Executive/club floor
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Limousine service
  • Shops/Commercial services
  • Newspaper service
  • Paid porterage

Dining facilities

  • Half board
  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Animation team
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Reflex massage

Room view

  • City view
  • Landscape view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Separate tub and shower
  • Steam shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries
  • Bathroom telephone

Self-catering

  • Kitchen
  • Mini-fridge

Bedroom

  • Fluffy down duvets

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • DVD player
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Policies

Check-in

  • from  12 pm

Check-out

  • until  12 pm

Children and extra beds

  • Older children/adults may stay at the price of MYR 139.20 per person per night in an extra bed. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Sheraton Imperial Hotel - Kuala Lumpur Kuala Lumpur location
Show big map »

Hotel Address:

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

Get directions
City Center
  • Kuala Lumpur
    1.7 mi
Train Stations
  • Ampang Park Station
    1.3 mi
  • Old Kuala Lumpur Railway Station
    1.4 mi
Restaurants
  • Essence Restaurant (cuisine: International)
    100 ft
  • Celestial Court (cuisine: Chinese)
    200 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    38
  • Number of rooms:
    385

Hotel Awards

MalaysianHOTEL AWARDSHighly RecommendedKuala LumpurSheraton Imperial

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Malaysia

Use Badge

Rooms and availability

Sheraton Imperial photos Room
Club Double Room
Bed type: Double bed or Twin beds or 1 Single bed or Double bed
Size: 455 sq. feet
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Shower
  • — Less information+ More information

Standard|Advance Purchase Club + Breakfast

Room facilities
    Sheraton Imperial photos Room
    Club King Room
    Bed type: 1 Single bed or Double bed or King-size bed
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Shower
    • — Less information+ More information

    Standard|CLUB ROOM 2 Single Beds King Bed Flex2 (2 beds)

    Room facilities
      Sheraton Imperial photos Room
      Club King Suite
      Bed type: King-size bed or Double bed or Twin beds
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Shower
      • — Less information+ More information

      Suite|CLUB SUITE King Bed Leisure2

      Room facilities
        Club Triple Room
        Bed type: Sleeping arrangements for 3 persons
        Check Prices
        • Free Wi-Fi
        — Less information+ More information

        Suite|Club. Suite Triple Room

        Room facilities
          Sheraton Imperial photos Room
          Club Suite
          Bed type: 1 Single bed or Double bed or Twin beds
          Size: 905 sq. feet
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Shower
          • — Less information+ More information

          Suite|Advance Purchase Club Suite + Breakfast

          Room facilities
            Leisure Twin Room
            Bed type: Double bed or 1 Double bed and 1 Single bed or 2 Single beds
            Check Prices
            • Free Wi-Fi
            — Less information+ More information

            Standard|Double Room - With Breakfast

            Room facilities
              Leisure Tower Twin Room
              Bed type: Double bed or 1 Single bed or 1 Double bed and 1 Single bed
              Check Prices
              • Free Wi-Fi
              — Less information+ More information

              Deluxe|Deluxe KL Tower King Bed 2 Single Beds Leisure (2 beds)

              Room facilities
                Sheraton Imperial photos Room
                Leisure Tower King Room
                Bed type: 1 Single bed or Double bed or King-size bed
                Check Prices
                • Free Wi-Fi
                — Less information+ More information

                Deluxe|Deluxe KL Tower King Bed Leisure Breakfast (2 beds)

                Room facilities
                  Sheraton Imperial photos Room
                  Leisure King Room
                  Bed type: King-size bed or 1 Single bed or 1 Double bed and 1 Single bed
                  Check Prices
                  • Free Wi-Fi
                  — Less information+ More information

                  Standard|CLUB ROOM 2 Single Beds King Bed Leisure (2 beds)

                  Room facilities
                    Sheraton Imperial photos Room
                    Leisure King Suite
                    Bed type: King-size bed or Double bed or 1 Double bed and 1 Single bed
                    Check Prices
                    • Free Wi-Fi
                    • Air conditioning
                    • Shower
                    • — Less information+ More information

                    Suite|DELUXE SUITE King Bed Leisure (2 beds)

                    Room facilities
                      Standard Triple Room
                      Bed type: Sleeping arrangements for 3 persons
                      Check Prices
                      • Free Wi-Fi
                      — Less information+ More information

                      Standard|Triple Room - With Breakfast

                      Room facilities
                        Suite
                        Bed type: 1 Single bed or Sleeping arrangements for 3 persons or Double bed
                        Check Prices
                        • Free Wi-Fi
                        — Less information+ More information

                        Suite|Suite Room - Breakfast included

                        Room facilities
                          Club Floor Room
                          Bed type: Double bed or 1 Single bed or Twin beds
                          Check Prices
                          • Free Wi-Fi
                          • Air conditioning
                          — Less information+ More information

                          Standard|CLUB FLOOR ROOM:SIGNATURE SLEEP EXPERIENCE: FREE BREAKFAST INTERNET:EVNG COCKTAILS/HORS

                          Room facilities
                            Sheraton Imperial photos Room
                            Club Floor King Room
                            Bed type: King-size bed
                            Check Prices
                            • Free Wi-Fi
                            — Less information+ More information

                            Standard|King Bed; Club Floor Non-smoking, Signature Sleep Experience, Free Breakfast andamp; Internet, Evng Cocktails/hors D Oeuvres, 2 Pcs Laundry Per Day Unrestricted w/bfast

                            Room facilities
                              Sheraton Imperial photos Room
                              Deluxe Tower Room
                              Bed type: 2 Single beds or 1 Single bed or Double bed
                              Size: 455 sq. feet
                              Check Prices
                              • Free Wi-Fi
                              • Air conditioning
                              • Shower
                              • — Less information+ More information

                              Deluxe|Deluxe KL Tower King Bed 2 Single Beds Breakfast (2 beds)

                              Room facilities
                                Sheraton Imperial photos Room
                                Deluxe Room
                                Bed type: 1 Single bed or 2 Single beds or Twin beds
                                Size: 455 sq. feet
                                Check Prices
                                • Free Wi-Fi
                                • Air conditioning
                                • Shower
                                • — Less information+ More information

                                Deluxe Room with Extra Bed

                                Room facilities
                                  Sheraton Imperial photos Room
                                  Deluxe Tower King Room
                                  Bed type: Double bed or 1 Single bed or King-size bed
                                  Check Prices
                                  • Free Wi-Fi
                                  • Air conditioning
                                  • Shower
                                  • — Less information+ More information

                                  Deluxe|Deluxe KL Tower 2 Single Beds King Bed Leisure2 (2 beds)

                                  Room facilities
                                    Sheraton Imperial photos Room
                                    Deluxe King Room
                                    Bed type: 1 Single bed or Double bed or King-size bed
                                    Check Prices
                                    • Free Wi-Fi
                                    • Air conditioning
                                    • Shower
                                    • — Less information+ More information

                                    Deluxe|Deluxe Room 2 Single Beds King Bed Breakfast (2 beds)

                                    Room facilities
                                      Sheraton Imperial photos Room
                                      Deluxe King Suite
                                      Bed type: King-size bed or Double bed or 2 Single beds
                                      Size: 905 sq. feet
                                      Check Prices
                                      • Free Wi-Fi
                                      • Air conditioning
                                      • Shower
                                      • — Less information+ More information

                                      Suite|DELUXE SUITE King Bed Leisure2 (2 beds)

                                      Room facilities
                                        Sheraton Imperial photos Room
                                        Deluxe Triple Room
                                        Bed type: Sleeping arrangements for 3 persons
                                        Size: 455 sq. feet
                                        Check Prices
                                        • Free Wi-Fi
                                        • Air conditioning
                                        • Shower
                                        • — Less information+ More information

                                        Deluxe Triple - With Breakfast

                                        Room facilities
                                          Sheraton Imperial photos Room
                                          Deluxe Suite
                                          Bed type: 1 Single bed or Sleeping arrangements for 3 persons or Double bed
                                          Size: 905 sq. feet
                                          Check Prices
                                          • Free Wi-Fi
                                          • Air conditioning
                                          • Shower
                                          • — Less information+ More information

                                          Non Refundable SUITE DELUXE

                                          Room facilities
                                            Sheraton Imperial photos Room Ambassador Suite
                                            Ambassador Suite
                                            Check Prices
                                            • Free Wi-Fi
                                            • Air conditioning
                                            — Less information+ More information
                                            Room facilities
                                              Signature Room
                                              Bed type: King-size bed or Twin beds or 1 Single bed or Twin beds
                                              Check Prices
                                              • Free Wi-Fi
                                              • Air conditioning
                                              — Less information+ More information

                                              Standard|King Bed Or 2 Single Beds; Signature Sleep Experience, Free High-speed Internet, Wide-screen Lcd Tv And Dvd, Luxurious And Spacious Unrestricted w/bfast

                                              Room facilities
                                                Signature Tower Room
                                                Check Prices
                                                • Free Wi-Fi
                                                • Air conditioning
                                                — Less information+ More information
                                                Room facilities
                                                  Sheraton Imperial photos Room
                                                  Signature King Room
                                                  Bed type: King-size bed
                                                  Check Prices
                                                  • Free Wi-Fi
                                                  — Less information+ More information

                                                  Standard|King Bed; Signature Sleep Experience, Free Breakfast andamp; Internet, Evng Cocktails/hors D Oeuvres, 2 Pcs Laundry Per Day Unrestricted WDC

                                                  Room facilities
                                                    Sheraton Imperial photos Room
                                                    Signature King Suite
                                                    Bed type: King-size bed
                                                    Size: 905 sq. feet
                                                    Check Prices
                                                    • Free Wi-Fi
                                                    • Air conditioning
                                                    • Shower
                                                    • — Less information+ More information

                                                    Suite|King Bed; Deluxe Suite Non-smoking, Signature Sleep Experience, Free High-speed Internet, Wide-screen Lcd Tv And Dvd, Luxurious And Spacious Unrestricted WDC

                                                    Room facilities
                                                      Sheraton Imperial photos Room
                                                      Signature Suite
                                                      Bed type: Double bed or 1 Single bed or Twin beds
                                                      Size: 905 sq. feet
                                                      Check Prices
                                                      • Free Wi-Fi
                                                      • Air conditioning
                                                      • Shower
                                                      • — Less information+ More information

                                                      Suite|DELUXE SUITE NON-SMOKING:SIGNATURE SLEEP EXPERIENCE:FREE HIGH-SPEED INTERNET

                                                      Room facilities
                                                        Luxury Room
                                                        Check Prices
                                                        • Free Wi-Fi
                                                        — Less information+ More information
                                                        Room facilities

                                                          How to reach hotel

                                                          hotel Sheraton Imperial Hotel - Kuala Lumpur Kuala Lumpur location
                                                          Show big map »

                                                          Hotel Address:

                                                          Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

                                                          Get directions
                                                          City Center
                                                          • Kuala Lumpur
                                                            1.7 mi
                                                          Train Stations
                                                          • Ampang Park Station
                                                            1.3 mi
                                                          • Old Kuala Lumpur Railway Station
                                                            1.4 mi
                                                          Restaurants
                                                          • Essence Restaurant (cuisine: International)
                                                            100 ft
                                                          • Celestial Court (cuisine: Chinese)
                                                            200 ft
                                                          Hotel information
                                                          • Check-in:
                                                            from  12 pm
                                                          • Check-out:
                                                            until  12 pm
                                                          • Year renovated:
                                                            2007
                                                          • Number of floors:
                                                            38
                                                          • Number of rooms:
                                                            385

                                                          Hotel Awards

                                                          MalaysianHOTEL AWARDSHighly RecommendedKuala LumpurSheraton Imperial

                                                          According to guest reviews, the hotel has been rated as
                                                          Best Spa Hotels in Malaysia

                                                          Use Badge

                                                          Sheraton Imperial Location

                                                          Legend
                                                          • Current hotel
                                                          • Hotels nearby
                                                          • Other hotels
                                                          • Airports
                                                          • Underground stations
                                                          • Train stations
                                                          • Parks
                                                          • Tourist attractions
                                                          • Museums
                                                          • Convention centers
                                                          • Stadiums
                                                          • Food and meals
                                                          • General

                                                          Hover above the icons to see hotel photo and details.

                                                          Click the hotel to go to the main hotel page.

                                                          Route Planner
                                                          Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                                                          What's nearby

                                                          Tourist attractions

                                                          • KL Hop-On Hop-Off City Sightseeing - 4000 ft

                                                          Places of interest

                                                          • Medan Tuanku - 400 ft
                                                          • Dang Wangi - 1000 ft
                                                          • Jalan Masjid India - 2000 ft
                                                          • Menara KL Tower - 2300 ft
                                                          • Masjid-Jamek-Mosque - 3700 ft
                                                          • Malaysian Philharmonic Orchestra - 4300 ft
                                                          • Petrosains Science Discovery Centre - 4300 ft
                                                          • Puduraya Bus Terminal - 4600 ft
                                                          • Dataran Merdeka Square - 4600 ft
                                                          • Central Market aka Pasar Seni - 5000 ft

                                                          Convention centers

                                                          • Putra World Trade Centre - 3700 ft

                                                          Shopping areas

                                                          • Capital Square - 1700 ft
                                                          • Capital Square - 1700 ft
                                                          • Suria KLCC - 4000 ft
                                                          • Sunway Putra Mall - 4000 ft

                                                          Monuments and Landmarks

                                                          Historical sites

                                                          • Guan Di Temple Kuala Lumpur Malaysia - 4300 ft

                                                          Public parking

                                                          • Open University Malaysia - 3300 ft

                                                          Local attractions

                                                          • Taman KLCC - 5000 ft
                                                            Kuala Lumpur City Centre, Kuala Lumpur
                                                          • Railway Station and Administration Building - 5100 ft
                                                            Jalan Hishamuddin, Kuala Lumpur
                                                          • Istana Negara - 1.0 mi
                                                            Jalan Istana, Kuala Lumpur
                                                          • Sze Ya Temple - 5100 ft
                                                            Jln. Tun H.S. Lee and Jln. Cheng Lock, Kuala Lumpur
                                                          • Petaling Street - 1.0 mi
                                                            55 Petaling Street, Kuala Lumpur

                                                          Near the hotel

                                                          • Kuala Lumpur Memorial Library - 2000 ft
                                                            No. 27 Jalan Raja, Dataran Merdeka, Kuala Lumpur
                                                          • National Planetarium - 3000 ft
                                                            Lake Gardens, Kuala Lumpur
                                                          • Muzium Telekom - 3500 ft
                                                            Jalan Raja Chulan, Kuala Lumpur
                                                          • Masjid Jamek - 3600 ft
                                                            Jalan Tun Perak, Kuala Lumpur
                                                          • Menara Kuala Lumpur Tower - 2500 ft
                                                            Jalan Punchak, Kuala Lumpur
                                                          • Bukit Nanas Forest Reserve - 3200 ft
                                                            Kuala Lumpur 50250Malaysia
                                                          • Petronas Twin Towers - 4500 ft
                                                            Kuala Lumpur City Centre, Kuala Lumpur

                                                          Restaurants nearby

                                                          • Essence Restaurant - 100 ft

                                                            Address: Jalan Sultan Ismail
                                                            Phone: 03-2717-9900

                                                            64% likes this, based on 75 reviews
                                                            Cuisine: International
                                                            Price Range: USD 38 - USD 150

                                                          • Bisou - 200 ft

                                                            Address: Asian Heritage Row, 58 Jalan Doraisamy
                                                            Phone: 03-26970131

                                                            69% likes this, based on 39 reviews

                                                          • Mojo Restaurant & Bar KL - 300 ft

                                                            Address: No.42 Jalan Doraisamy
                                                            Phone: 326977999

                                                            83% likes this, based on 43 reviews
                                                            Cuisine: European, Asian

                                                          • Celestial Court - 200 ft

                                                            Address: Jalan Sultan Ismail
                                                            Phone: 60327179900

                                                            65% likes this, based on 60 reviews
                                                            Cuisine: Chinese
                                                            Price Range: USD 26 - USD 100

                                                          • Restoran Buharry - 300 ft

                                                            Address: 22-24 Jalan Doriaswamy

                                                          Hotel information
                                                          • Check-in:
                                                            from  12 pm
                                                          • Check-out:
                                                            until  12 pm
                                                          • Year renovated:
                                                            2007
                                                          • Number of floors:
                                                            38
                                                          • Number of rooms:
                                                            385

                                                          Hotel Awards

                                                          MalaysianHOTEL AWARDSHighly RecommendedKuala LumpurSheraton Imperial

                                                          According to guest reviews, the hotel has been rated as
                                                          Best Spa Hotels in Malaysia

                                                          Use Badge

                                                          Hotels nearby

                                                          Sheraton Imperial Reviews

                                                          Guest reviews are submitted by our customers after their stay at Sheraton Imperial

                                                          Average guest rating

                                                          8.0out of 10
                                                          Fabulous
                                                          Based on 72 reviews

                                                          Rating by category:

                                                          Rooms
                                                          9.7
                                                          Value
                                                          9.1
                                                          Service
                                                          9.8
                                                          Location
                                                          8.4
                                                          Dining
                                                          10.0

                                                          Guest reviews

                                                          • Group of friends
                                                            10.0

                                                            I really loved this hotel during my stay in Kuala Lampur for 5 days,everything was amazing starting from the staff who wait for you at the entrance,the lobby,the reception,room service and everything was amazing clean,fast,and helpful these 3 words describe the hotel the rooms r very large so u enjoy sitting there,and the location was very easy to reach any area

                                                            i like everything,really i don't have anything to complain about

                                                          • Single
                                                            8.8

                                                            Rooms were spacious and comfortable. Staff were also very friendly.

                                                            Certain areas of the room could use some sprucing up. Bath tub had some stains.

                                                          • Couple
                                                            9.6

                                                            What a wonderful hotel ! we were treated so well the manager Kurt was so helpful and all the other staff were superb our suite was gorgeous with a view of the petronas towers we could have stayed in the room and not gone out it was a gr8 respite from the kaos of KL

                                                          • Older travelers
                                                            10.0

                                                            It was the perfect hotel in a classs of its own with a hospitality that can comfort the tired traveller, the room has excellent amenities , and for the gourmet a perfect delight to sample the traditional cuisine . the bar with the live music offers a romantic and chic aura to the evening.

                                                            I didnt get a room facing the Petronas

                                                          • Single
                                                            7.0

                                                            Clean and beautiful luxury

                                                            The sound of near bars reach the 30's floor and you cannot sleep

                                                          • Couple
                                                            10.0

                                                            Everything is great in this hotel it was the perfect night

                                                            I liked everthing

                                                          • Single
                                                            7.4

                                                            Location, spacious and comfortable rooms, friendly staff and the good food.

                                                          • Couple
                                                            9.2

                                                            excellent service and pro friendly staff...

                                                          • Couple
                                                            4.2

                                                            Very big room and a great bed.

                                                            The price was ridiculous for the service you got. Staff advised they were organising transport from the airport for us for 82 ringgit. They send a Mercedes!!! For 210 ringgit instead and said they didn't have other cars. Also paid Singaporean $10 for a coffee - most expensive coffee i've ever had in a hotel. The whole impression was that staff pretended not to speak English or undertsand us and just tried to rip us off where possible.

                                                          • Older travelers
                                                            10.0

                                                            Great location, fantastic service, large rooms with large bathrooms and walkin robes, nice pool area. one of the best hotels in KL.

                                                          • Couple
                                                            7.4

                                                            The Petronius tower SPG room is a must to get a stunning city scape view.

                                                            As wonderful as the view was, the curtains don't anywhere near close, so don't expect to be sleeping in the dark.

                                                          • Single
                                                            5.8

                                                            Am not really happy because I forgot a dress in the room , I came back for it but could not find it . I called several times and the house keeper told me they couldn't find it . So sad

                                                          • Couple
                                                            5.0

                                                            The water was all hot then the maintenance guy came to repair it while we were inside the room. Then the ac was not working and again we had to call the maintenance and they came late with all their ladder and tool and started repairs while we in the room. I had to see 5 different maintenence people in 3 days stay. When the nieghboring rooms use shower we haer it very loud and we could not sleep. I was very disappointed at this hotel because i stayed in many Sheraton hotels and they were all superb except this one which appeared worse than 3 star hotel.

                                                          • Couple
                                                            7.4

                                                            I luved that the hotel was very lively and upbeat, the location is also pretty good. Didnt try the food over there quite honestly so I can't really tell how it was. Overall a good hotel for people who like a nice comfy room, not something extravagant though!

                                                            When we first checked in, we had told the reception guy that we were honeymooners, he then immediately said that he didn't not know abt that from the initial booking which was made online btw! So he promised to get us an upgrade of some sort the nxt day. That obviously didnt happen and the guy disappeared! 6 Days in our stay I then decided to ask about the upgrade we were promised they Then said they were working on it (bearing in mind that we only had 4 days left!) and let me tell u, the upgrade was 2 tiny peices of chocolate cake!!!!! which was good ironically.. No complimentary massage, free night, room upgrade, nothing! One other downside is the cleanliness, I Wouldnt say it was bad but it was very superficial cleaning, we would sometimes find an empty water bottle in the same place we left in or possibly hidden some place else! I wouldnt say it was a bad hotel but sheraton can certainly do better, I would stay over there again but this is only becuz KL is a city to enjoy, you neednot stay at a super fancy hotel as you will miss out on what KL has to offer!

                                                          • Single
                                                            7.4

                                                            The presentation of the hotel is immaculate with its well uniformed staff, comfy lobby and lounge area and grand staircase. The rooms carry on the style and class and are quite spacious, with all the expected mod-cons. I had a really nice view of the Petronas Twin towers and Kuala Lumpur tower as well as the city in general. Room service menu was acceptable and 24 hours which I liked as I am a night owl. The universal buffet was also nice with not too much 'weird food'

                                                            Tv didnt work, luckily though I had DVD's to watch The concierge weren't really helpful with tours of the city or good places to shop, which left it up to me to ask the right questions, which is sometimes hard when its your firts-time in the city.

                                                          How to reach hotel

                                                          hotel Sheraton Imperial Hotel - Kuala Lumpur Kuala Lumpur location
                                                          Show big map »

                                                          Hotel Address:

                                                          Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

                                                          Get directions
                                                          City Center
                                                          • Kuala Lumpur
                                                            1.7 mi
                                                          Train Stations
                                                          • Ampang Park Station
                                                            1.3 mi
                                                          • Old Kuala Lumpur Railway Station
                                                            1.4 mi
                                                          Restaurants
                                                          • Essence Restaurant (cuisine: International)
                                                            100 ft
                                                          • Celestial Court (cuisine: Chinese)
                                                            200 ft
                                                          Hotel information
                                                          • Check-in:
                                                            from  12 pm
                                                          • Check-out:
                                                            until  12 pm
                                                          • Year renovated:
                                                            2007
                                                          • Number of floors:
                                                            38
                                                          • Number of rooms:
                                                            385

                                                          Hotel Awards

                                                          MalaysianHOTEL AWARDSHighly RecommendedKuala LumpurSheraton Imperial

                                                          According to guest reviews, the hotel has been rated as
                                                          Best Spa Hotels in Malaysia

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